TERMS AND CONDITIONS
Copyright
- In the case of commissions and other artwork originals, whilst the client owns the original artwork, the artist still owns the copyright and reproduction rights unless otherwise purchased. If you intend to reproduce the drawing in any way, the artists permission must be sought first. Under no circumstances must any artwork be reproduced for commercial or financial gain.
Commissioned portraits
Each commissioned portrait order is unique and will have terms applied to it specifically outlined in an order summary when placing an order. The following terms are as standard and apply to all orders unless otherwise stated.
Each commissioned portrait order is unique and will have terms applied to it specifically outlined in an order summary when placing an order. The following terms are as standard and apply to all orders unless otherwise stated.
- A 20% deposit is required to secure an order, confirming a price quoted and estimated completion slot
- Deposits are refundable for 28 days after an order is placed, after which they are non-refundable due to work commencing in planning a drawing
- Outstanding balances for all orders are payable only when the client is happy with the result, and before the artwork is dispatched/collected
- Sizes quoted may change when it comes to creating a portrait, though this will only be larger and not smaller if it does occur. This will be confirmed with the client before proceeding
- Prices quoted will not change, even in the event of an unplanned size change as above
Gift Vouchers
- Refunds can only be issued within 28 days after the purchase date, and only by the original purchaser and method of payment used. They cannot be exchanged for cash, nor can it be refunded to an individual other than the original purchaser
- Vouchers bought intended as part payment and in denominations of £5 are valid for 24 months from date of purchase.
- Vouchers purchased for the full value of a particular commission size are valid for 4 months, after which they are valid for a further 20 months to be used as money towards a particular commission size. This is due to price changes/reviews occurring every 4 months.
- Any voucher that is unused beyond its expiration date will be void.
- Captured in Pencil reserves the right amend or waive these terms and conditions. Any such amendments will be notified on my website.
- Other terms may also apply to individual vouchers, which will be clearly displayed.
Special offers and discounts
- Special offers run from time to time during the year. Orders must be placed by deposit for the discount to apply to the order, regardless of completion date.
- Special offers quoted during or after a commision is complete will not be accepted
- Special offers cannot be used in conjunction with other offers or discounts
Competitions
- Terms and conditions relating to competitions are specific to each such instance. See relevent links when competitions and promotions are running.
Limited Edition prints
- Edition totals are stated on each drawing. Generally, one additional artist proof exists outside this regular run, making the full edition plus one. This will be clearly stated on the certificate of authenticity provided with each print. No further Limited Edition prints are produced outside of the stated edition number. Open Edition prints of smaller sizes may be produced, for example in the production of greetings cards, calendars etc. The artist also reserves the right to reproduce the image outside the Limited Edition in promotional material such as in leaflets, books and magazines.
